Remote support

Existing client? Start a remote support session in a few clicks.

Existing clients

Start a remote support session

Your engineer will tell you which tool to use. These buttons open the official download pages in a new tab.

Not a client yet, or not sure? Call 01306 400 500 and we will help.

How to connect

  1. Call us

    Phone us on 01306 400 500 so an engineer is ready for you.

  2. Download

    Use the button for the tool your engineer asked for and open the file once it has downloaded.

  3. Share the code

    If the tool shows a session code or ID, read it to your engineer. You stay in control and can end the session at any time.

Talk to a person, not a queue.

Call 01306 400 500 or email support@helpdesq.co.uk.

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