AI for business
AI is where Helpdesq is heading. We build and run AI agents in our own business first, then bring what works to our clients, set up on the Microsoft 365 you already own.
From first conversation to agents doing the admin
AI readiness review
Where AI would save your team time, what data it would touch and what needs tidying first.
Copilot set-up
Licensing, SharePoint permissions and sensitivity labels sorted before Copilot is switched on, then training for staff.
AI agents
Small, focused agents that watch a mailbox, check invoices or prepare reports, with a person approving the important steps.
AI policy and security
A clear acceptable-use policy, approved tools and data rules, built on our ISO 27001 way of working.
What an AI agent could do for you
These are the kinds of agents we are building and testing in our own business. Each one starts small and proves itself before we add the next.
- Inbox watcher: reads a shared mailbox, sorts requests and flags anything urgent to a person.
- Invoice checker: matches supplier invoices to what was ordered and only flags the differences.
- Monthly client report: jobs solved, top actions and a Microsoft 365 licence summary.
- Compliance reminders: spots policies and reviews coming due and nudges the right owner.
Proven before layering
Discover
Find the repetitive work that costs your team the most time.
Secure
Check permissions and data so AI only sees what it should.
Pilot
Build one small agent or Copilot use and measure it.
Grow
Add the next step only once the last one works.
Questions we get asked
Is our data safe with AI?
With Microsoft Copilot your data stays inside your Microsoft 365 tenant and follows the permissions you already have. That is why we tidy permissions first.
Do we need Copilot licences for everyone?
Usually not. We start with the people who will get the most from it and grow from there.
Will AI replace our staff?
Our aim is to take the dull, repetitive work away so people can spend time on customers.
