IT support · Telecoms · AI

Small-business IT support, answered in three rings and powered by humans.

Helpdesq looks after the IT, phones and Microsoft 365 for small businesses, and helps them put AI to work safely. Real people, quick fixes and an ISO 27001 way of working.

Existing client? Start remote support · See what AI can do

  • Phone answered in 3 rings
  • ISO 27001
  • UK data centres
  • Microsoft partner
The Helpdesq logo: three people in a circle

helping PEOPLE with technology

  • Answered in 3 rings
  • Copilot ready
  • ISO 27001
AI is our future, and yours

We use AI in our own business first, then bring what works to you

From Microsoft Copilot to AI agents that triage email, check invoices and write monthly reports, we help small teams get real time back without putting data at risk.

  • Copilot readiness: permissions and data tidied first
  • AI agents for repetitive admin
  • Clear AI policies your staff will follow
Explore AI at Helpdesq
you ▸ Summarise this morning's support tickets
agent ▸ 14 new, 11 solved remotely, 2 need a visit, 1 waiting on the client.
you ▸ Any Microsoft 365 licences we can save on?
agent ▸ 3 unused Business Standard licences across 2 clients. Suggest removing at renewal.
Illustrative example only
Why Helpdesq

A real person, three rings, every time

3
rings to answer the phone
13
services under one roof
ISO
27001 certified way of working
2
UK data centres, Gatwick and Byfleet
How we are different

Ethics before profit

We want staff who enjoy their work and clients who like dealing with us. That means fixing the real issue, not just the symptom, and being honest about what you do and do not need.

  • Managed contracts or pay as you go
  • Plain-English advice, no jargon
  • Every job should make you want to recommend us
Our vision and culture

What clients say

“The Helpdesq team is very quick to respond, very competent and really demonstrate a human touch.”

Craig Harris, IT Manager, Deep Blue Restaurants / Harry Ramsden’s
Getting started

Switching to Helpdesq is simple

  1. Free review

    We look at your IT, phones and security and tell you what we find.

  2. Clear proposal

    Managed or pay as you go, with costs set out up front.

  3. Smooth handover

    We take over from your old supplier with minimal disruption.

  4. Looked after

    Monitoring, support and regular reviews, including AI opportunities.

Book a free IT review

Talk to a person, not a queue.

Call 01306 400 500 or email support@helpdesq.co.uk.

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